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Aircover’s conversational AI software integrates with Zoom and automates parts of the sales process to lead to more effective conversations.
Zonos automatically classifies goods and calculates an accurate total landed cost on international transactions.
EverAfter's customer-facing tool streamlines onboarding and retention and enables B2B clients to embed personalized customer portals within any product.
Clootrack is a real-time customer experience analytics platform that helps brands understand why customers stay or churn
While camouflage might be key to surviving in the wild, in the crowded SaaS marketplace, it’s all about standing out.
Founders JT Garwood and Jack Miller started Bttn after seeing the challenges medical organizations had during the global pandemic to not only find supplies, but also get fair prices for them.
Merchants use Upscribe’s technology to drive subscriber growth, reduce churn and enable personalized subscription experiences, like skipping shipments and swapping out products.
Customer success company Vitally raised $9 million in Series A funding from Andreessen Horowitz to continue developing its SaaS platform automating customer experiences.
Twilio Segment announced a tool, which is available starting today, to help marketers create fine-grained customer journeys. Up until now the company has enabled marketers to build buyer personas and broader audiences, but this enables users to have much greater control of their interactions with a customer. Company co-founder and CEO Peter Reinhardt says that […]
CX can’t be thought of as a special project or the responsibility of a single function, such as user research. It needs to be a way of life.

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